Complaint Review: Asurian

I purchased a bedroom product from a major American retailer.  During the purchase it was strongly recommended that I purchase a 2 year extended warranty covered by Asurion.  When the product failed after the manufacturers warranty period was over, Asurion flatly refused to cover any part of the product, even stating that the warranty did not apply to the product I purchased (when I registered the new product with Asurion they were delighted to take my primium payment).

The fact that I had proof of warranty specifying coverage made no difference whatever.  Asurion offered one excuse after another and refused to cooperate in any way.  Take note that the retailer I purchased from has stopped using Asurion and they are in litigation over Asurion's failure to perform in accordance with contract specifications.  Asurion is a scam of unbelievable proportions.