Asurion Countless hours wasted with tech support 4 times laptop sent in for repair. HAS NEVER WQRKED Nationwide
My wife use to teach computers at middle school. A severe auto accident caused her to be disabled and unable to teach.
Bought an extended warranty on a HP laptop. Countless hours on the phone with Asurion. Having them take over control of her laptop many time to no avail. Sending the computer in 4 times. Each time they say they fixed the computer and it still never worked. More time on the phone with tech support more time sending the computer in. So far 4 times and the HP laptop has NEVER WORKED. We will be sending it in a 5th time in today.
My wife is very sick with chronic pain, Fibromyalgia, restless leg syndrome, bleeding ulcers, adhesions, Afib, and neurological problems. She has had 3 operations caused by the accident. One a fusion in the neck, lower back and a heart oblation for Afib. We've been to more doctors, specialists than I can remember.
Why can't companies do what is right? Of course this is a rehtorical quesion. It all comes down to money. Customer be damed.