Print the value of index0
  • Report:  #1395896

Complaint Review: Asurion

Asurion Insurance scam, fake insurance, tech support, phone insurance, Extended warranties, nationwide Internet

  • Reported By:
    Carolyn — Los Angeles California USA
  • Submitted:
    Sun, August 27, 2017
  • Updated:
    Sun, August 27, 2017

Asurion needs to be reported to the insurance commission. They're a rip off company and they're cheating customers.

I sent my laptop in for repairs and it took them 4 times to "fix" the unit AFTER I SPECIFICALLY TOLD THEM EXACTLY WHAT REPAIRS NEEDED TO BE DONE and they charged me for the deductible twice, 2 payments of $85. My macbook still doesn't work. I couldn't work/edit for 2 months and I lost wages. I wanted a refund for only 1 of the payments and they refused.

I WILL NEVER EVER RECOMMEND THEM unless someone asks me which tech insurance company should die on the vine, I ABSOLUTELY HATE THEM TO THE CORE. I hope karma circles back around to them sooner than later for litterally scamming customers for monthly payments and deductibles promising that they can, and will, solve technical issues with mobile devices and laptops, as long as it's covered. They did a crappy job and they take customers hard earned money. Save your money!

Respond to this Report!