At&t Misrepresented Themselves, Did not under promise Carol, Stream IL Illinois
I have At&t which they combine my directv with. I have been having the biggest problem with this company. The level of unprofessional is indescribable I have filed a complaint with the BBB back in May because they keep trying to get over on me. They fluctuates my bill every since last year, they make promises and don't honor it, they are renewing people bills without permission. I have had it up to here with this business. You call customer services and they don't know anything, they sound like their in coffee shops, the unprofessionalism of this company is beyond words. This company needs to be audit because this should not keep happening to hardworking people. For people to keep complaining about their bills it seem as if it's a problem I don't order anything so why is the bill continuously shifting I'm not talking about a $6 or $20 jump in talking about $80 $100 jumps. I just want my bill to stay one way and consistent. I hooked up with this at&t May 2016 and it has been the worse mistake of my life I have been going through it for over a year with these people. I wish I had never EVER EVER gotten involved with them.