Print the value of index0
  • Report:  #1298354

Complaint Review: At Home

At Home Customer Service was Dispicable San Antonio Texas

  • Reported By:
    Miamiannie — San Antonio Texas USA
  • Submitted:
    Thu, April 07, 2016
  • Updated:
    Thu, April 07, 2016
  • At Home
    6840 NW Loop 410
    San Antonio, TX
    USA
  • Phone:
    (469) 340-7521
  • Category:

I was at this store to find some finishing touches for a bathroom we just remodeled. In the clearance isle I found two small ornamental plants, they were the last ones in this style but didn't have a price, however they were in the clearance section.

When I got to the check out I advised the cashier of the issue and she sent a fellow employee to find an item if not the same similar to the ones I had picked. The employee couldn't find one. ( I did tell them that these were the last two identical items)

The Manager (NANCY) came to the register and without even listening to one iota said in a very demanding tone said "if the item does not have a clearance tag on it you must pay full price"
end of story, she never even acknowledged that these were in the clearance section, that they didn't have a tag at all, absolutely nothing!

Shame on you Nancy, and your the Manager???? Wow At Home must have a hard time finding qualified employees that have people skills.

Respond to this Report!