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  • Report:  #803376

Complaint Review: at home publishing

at home publishing deceptive. scam ripoff henderson, Nevada

  • Reported By:
    sarah — harperwoods Michigan United States of America
  • Submitted:
    Wed, November 30, 2011
  • Updated:
    Sat, December 21, 2013
  • at home publishing
    701 north valley parkway
    henderson, Nevada
    United States of America
  • Phone:
    702-990-3223
  • Category:
    Home Based Business
*UPDATE Employee: Response *UPDATE Employee: We are here to help

 i sent in the required about for me to be entered in there data base for advertised work from home program and have not herar from them sense, 40.00 is a small amount of money, but to take advandage of someone trying to increase there income is dispicable, low life your company needs to do what you ADVERTIZED OR BE SUED, scam, ripoff dirty. don't be fooled as i was.

2 Updates & Rebuttals

athomepub

Henderson,
Nevada,

We are here to help

#3UPDATE Employee

Sat, December 21, 2013

Hello,

We would like to resolve this issue for you. Please send us your customer information via email at support@athomepub.com or you can give me a call at 760-621-0910. We will re-send you your order immediately.

  • Thank you,
    Carissa
    Customer Service Center
    support@athomepub.com
    At Home Publishing
    701 N Green Valley Parkway #200
    Henderson, NV 89074

athomepub

Henderson,
Nevada,

Response

#3UPDATE Employee

Thu, August 01, 2013

Hello,

We pride ourselves in 100% satisfaction guarantee.  If did not get your package, please email us immediately with your name, email, phone, address and the estimated date of purchase. Without such information this we cannot possibly know who you are or even how to resolve this issue. Often times we have seen that even though we tell our customers to print your name legibly on the order form, some individuals choose to not do so and cause your order to become undeliverable by the US Post Office.

If you had directly informed us by mail or email, that you did not get your order, we would have immediately sent you a replacement. However, you chose to contact this 3rd party website, again omitting your customer/contact information and therefore continue to make it impossible for us to resolve this issue.

Please send us your information, we will then research our database, confirm your address we have on file and the date the order was shipped. We will also send you a replacement information kit immediately. Please allow us to help you vs choosing to stay ‘Anonymous’ and making it impossible to know who you are.

Best Wishes

Customer Service Center

support@athomepub.com

At Home Publishing

701 N Green Valley Parkway #200

Henderson, NV 89074

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