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  • Report:  #404294

Complaint Review: At Home Publishing

At Home Publishing Mail envelope rip-off for 40$ information and materials Henderson, Nevada

  • Reported By:
    Denver Colorado
  • Submitted:
    Tue, December 23, 2008
  • Updated:
    Mon, December 23, 2013
  • At Home Publishing
    701 N Green Valley Parkway #200
    Henderson, Nevada
    U.S.A.
  • Phone:
  • Category:

On 1'2/5 I mailed in a check for 40$ to receive materials and instructions to r eceive 2$ for each stamped envelope I was to send out.

I sent in check # 2506 and the bank indicated that it was cleared from my account. I wrote another letter to this adress and have received no reply.

Since I have a cleared check from my bank, I intend to report this fraud!

Roger
Denver, Colorado
U.S.A.

2 Updates & Rebuttals


athomepub

Henderson,
Nevada,

We are here to help

#3UPDATE Employee

Mon, December 23, 2013

Hello,

We would like to resolve this issue for you. Please send us your customer information via email at support@athomepub.com or you can give me a call at 760-621-0910. We will re-send you your order immediately.

Thank you,
Carissa
Customer Service Center
support@athomepub.com
At Home Publishing
701 N Green Valley Parkway #200
Henderson, NV 89074


Mat

Henderson,
Nevada,
U.S.A.

Refund

#3General Comment

Thu, February 18, 2010

Return Policy: Just as our initial letter stated, if you are not satisfied with the system that we have provided you, simply send it back to the addresses on top of your package, and we will issue a refund of the purchase price. We recommend that you send refund request by UPS or FEDEX, to insure delivery confirmation. Please allow 4-6 weeks for a refund. Address:

At Home Publishing

701 N. Green Valley Parkway #200

Henderson, NV 89074

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