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  • Report:  #1184951

Complaint Review: AT&T

AT&T AT&T ripped me off when I closed cell phone account Nationwide

  • Reported By:
    deus — Plano Texas
  • Submitted:
    Sat, October 25, 2014
  • Updated:
    Sat, October 25, 2014

I had a gophone from AT&T. The rate was $25 per month but I put an extra $50 on the account just incase I went over minutes limit (250 minutes/month). A few monthes later I decided to get a smart phone and move to Metro PCS. I closed the account with AT&T which had a positive balance of $45 (the $25/mo was deducted automatically every month and I had only used $5 of the $50). AT&T would not refund the positive $45 stating that, "Any remaining minutes on that type of account when closed, were not refundable." That's rediculous; just a plain and simple ripoff.

 

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