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  • Report:  #1233180

Complaint Review: AT&T

AT&T att uverse ATT $14.95 Internet is a scam Nationwide

  • Reported By:
    jeff — chicago Illinois USA
  • Submitted:
    Wed, June 03, 2015
  • Updated:
    Wed, June 03, 2015

$14.95 Internet service is a lie, the reps lie, and the Managers hang up on you.

Here's what happened. I have ATT as my cell carrier, i recieve an UNSOLICITED email from ATT offering me internet service for $14.95 a month.

I think, well that sounds ok, so I sign up. The girl that took my order assures me that there are no additional charges, set-up, activation etc. My first bills comes and its over $150.00, and I'm being charged $45.00 per month for internet. So I call in and they they say I'm being charged for additional fees, the very same I was assured I wouldn't be.

They say that the original rep didn't or shouldn't have made these claims. I ask to listen to original recording when I signed up, they REFUSE. I tell them its fraud to lie on the telephone over state lines and that I should call the Illinois AG. THEY HANG UP ON ME. I was polite but firm.

In a nutshell, the rep outright lied to me, I cancelled after less than two months and now ATT is coming after me for over $200. AND IM AN ATT CELL CUSTOMER FOR 5 YEARS. Dont believe anything they tell you over the phone. They do not stand by their word !! and they treat their loyal customers like garbage. I didnt even ask for it, they came to me with the offer. ABSOLUTELY UNBELIEVABLE

Im open for any Class Action Lawsuit that can be brought against them. 

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