Complaint Review: AT&T Bellsouth Cingular Wireless

 On 2/22/09 my dauthers and I walked into the att Kendall Drive branch in Miami, florida.  They had an offer that if you sign a two year contract and you buy two Samsung Propel phones for a total of $149.99 they will send you $150.00 Visa card by mail, which I never received to date.

I send a form I was given at the time of purchase, copy of the purchase receipt, I cut out the UPC from the box and send it by mail to the address they told me to use.  After waiting a few weeks I decided to call to find out the status of the rebate, and they simply said they never received anything and they have nothing to do about it.  And that was it, nobody did anything even after I requested to speak with a supervisor.  I told them if you have no record of ever send in any rebate to me why dont you just do it now and they responded we need the requet. 

To me this is a big scam they lure you to buy something making you believe you are getting a good deal just to realize they are a bunch of liars, that know nobody can do anything agains them.  $150.00 they get from a bunch of people like me adds up to a lot of profit for them.