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  • Report:  #548482

Complaint Review: AT&T Broadband Services

AT&T Broadband Services Bell South BAIT AND SWITCH CROOKS atlanta, Georgia

  • Reported By:
    Jim — Selma North Carolina U.S.A.
  • Submitted:
    Fri, January 01, 2010
  • Updated:
    Fri, January 01, 2010
  • AT&T Broadband Services
    PO box 105502
    atlanta, Georgia
    United States of America
  • Phone:
    1-800-757-6500
  • Category:

DONT BELIEVE THEIR TV AD'S ABOUT BROADBAND & NOT REQUIRING A HOME PHONE

I called their subscription number to get broadband, the "customer service" rep absolutely refused to provide service witout my taking a home phone. I told them a total of 4 times " I do not want a home phone"  each time that was ignored and they went into the description of another plan.  Having to have broadband service, I finally had to agree to a home phone installation. Long and short of it was over $200 for connect and set up, and requiring an additioal deposit of $100 for charges of around $300 for what was supposed to be a $24 a month service.  Since I am not in an area where I can access other services there was nothing I coud do but go along with it. I am 71, retired, and on a very limited income, and their tricks have really hurt me.

AT&T used to be one of America's most prestigious companies, now it appears to be run by a bunch of rip off con artists that make used car salesmen seem like chiorboys.

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