At&t dishonest advertising collect calls Aurora Illinois
I have been an at&t ccustomer for years didn't make alot of long distance calls but average about twenty a month. my daughter goes to college and her grandmother buys her a phone card to call her at four cents a minute and rather than use her card to call home we told her to dial down the middle becaus"its free for you and cheap for them". Ha then they shut my long distance off as a favor because these calls may have been unauthorized. THEY CHARGED ME 99CENTS A MINUTE. ONE HUNDRED AND SIXTY EIGHT DOLLARS FOR 141 MINUTES. AND THEN SEEMED TO BE PROUD THAT IT IS NOW 1.15 A MINUTE AS OF SEPT 1. THEY OFFERED NO HELP AND STATED OVER AND OVER THAT THERE WAS NO REFUND POLICY. I ALMOST GOT HER TO ADMIT THAT SHE DOESN'T DIAL DOWN THE MIDDLE. DON'T USE THIS SERVICE THEY DO NOT TELL YOU HOW MUCH IT IS. EVEN ON THE BILL THAT ADVERTISES THIS SERVICE AGAIN AND AGAIN. THANK YOU FOR A PLACE TO LET PEOPLE KNOW ABOUT A DISHONEST IN MY OPINION SERVICE THANKS.
Mitch
georgetown, Ohio
U.S.A.