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  • Report:  #369724

Complaint Review: AT&T

AT&T getting billed for a unneeded service Sacramento California

  • Reported By:
    Stockton California
  • Submitted:
    Thu, September 04, 2008
  • Updated:
    Thu, September 04, 2008

After checking no to all boxes in a onlinde survey or something interesting, you get billed for an unordered service.

This one is MY VOICEMAIL NETWORK being billed through my phone bill with AT&T, and the only contact phone number is with AT&T.

I contacted AT&T was given this credit ripoff web site and told they could take care of me, with my confirmation #, I was told i should own up to my responsibilities and pay the bill. I got upset use a swear word and was hung up on.

I also had not submitted the form on-line cause they wanted a credit card# and I don't have any credit cards, so i couldn't have agreed to conditions and regs.

Something needs to be done about these ripoffs since i told the phone company I also have not given them permission to bill my account without my permission.

Do not like being called a liar.

Alice
Stockton, California
U.S.A.

1 Updates & Rebuttals


Laurie

Haslet,
Texas,
U.S.A.

its called cramming and its illegal

#2Consumer Comment

Thu, September 04, 2008

AT&T agreed to allow this third party to bill you via your phone bill. And should be crediting your account.

File a formal complaint with the FTC on both companies.

The number of complaints on ROR have increased over this type of unauthorized charges.

Respond to this Report!