AT&T - ILD Teleservices - ONEBACKUP, LLC, - BILLING RESOURCES Our AT&T bill, since May '08, has included large fees for services from companies totally unfamiliar to us. These unauthorized charges: over $100. Nashville Tennessee
For twenty years, I have had the same home phone number, provided by Bell South, and have always paid on time, never disconnected! Three months ago, AT&T took control of our service.....they've disconnected our service, three months in a row! Also, they've added a large reconnect charge each month.
I pay all our bills, online, on the same day, every month, and have for many years. I've never had to pay a late charge for anything! I've never paid an overdraft fee at my banks.
Now, I've discovered that AT&T has billed me, for three months, for services from "other companies", totally unfimiliar to me. These combined "charges for other companies" total over $100.
I now have cancelled service with AT&T, and added Comcast digital voice, at a huge monthly savings!
Sydney
Nashville, Tennessee
U.S.A.
1 Updates & Rebuttals
Nathalie
Houston,Texas,
U.S.A.
The same happened to my father!
#2Consumer Comment
Tue, August 05, 2008
Wow! I just reported AT&T for the same exact reason. It is so frustrating to deal with them, they never know anything but boy do they know how to charge you on behalf of others. This incident was with my father, I wish he would have been more informed and switched companies. I have Vonage and I love them, they are crystal clear nothing is hidden! great savings too. For me what is so sad is that consumers such as yourself and my father who were with the same company for 20years are now treated this way. Best of luck with your complaint.