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  • Report:  #474836

Complaint Review: At&t

At&t Not the whole story.. Internet

  • Reported By:
    oklahoma city Oklahoma
  • Submitted:
    Thu, July 30, 2009
  • Updated:
    Thu, July 30, 2009

Be careful when ordering anything from at&t. Initially, when I bought the apple iphone, I was led to believe that tethering was available, -Now you can share the fast 3G connection on your iPhone with your Mac or PC and connect to the Internet from just about anywhere no Wi-Fi required.
This is what the apple website states, however, in tiny, grayed out lettering, if you can read, it says, not available in the U.S.
Why the hell are they advertising this and disclaiming it in a single ad?
Makes no sense.
Then, when I asked what charges I could expect from using my phone, I was told that I could use their least expensive plan @ 69.00 per month.
No where and No one bothered to explain that there is also a 49.00 'usage' fee on Top of that!
I claim that at&t are still in the habit of deceptive advertising practices.
On top of this, their service Sucks. Phone calls are constantly being dropped.
I never had this problem with Alltel.

Urban
oklahoma city, Oklahoma
U.S.A.

1 Updates & Rebuttals


Ashley

Springfield,
Missouri,
U.S.A.

be a responsible consumer

#2Consumer Comment

Thu, July 30, 2009

They are not using deceptive advertising. I just went to their site to see what you are complaining about. Right under the add for tethering, in easy to read words, it says:

Tethering is not currently offered in the U.S. and some other countries. See your carrier for availability.

They tell that to you UP FRONT.

As for your charges, when signing up for any service you should so your homework as to the total cost. Its all available on their website. I walked myself through ordering a tethering option and it told me all of these fees.

So no rip off here.

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