Complaint Review: AT&T Wireless

i got into a contract with at&t wireless 3 months ago. as of yet, i havent gotten my bills corrected! for a plan thats supposed to be $50. a month, im being billed twice that amount! every time i call, they say im on a different plan, and they cant fix it cos the systems down! i wasted an hour and a 1/2 on the phone 2 days ago, before they told me the system was down.. i was told to pay the inflated bills the last 2 months and that the overcharges would be deducted as a credit.. well it hasnt happened and im out the cash! maybe they should use the stolen cash to buy a better system!! im ready to go to a different company, cause obviously at&t isnt the company for me!

Alicia
Green Cove Springs, Florida
U.S.A.