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  • Report:  #758940

Complaint Review: Atlantic Wireless La Plata Maryland

Atlantic Wireless La Plata, Maryland Jim Harkness, Manager Reusal to allow return of phone in their allowed two week period. Suggestion.... Don't buy any phone from any Verizon Retailer, only buy from a "true" Verizon store. La Plata, Maryland

  • Reported By:
    Pete — La Plata Maryland United States of America
  • Submitted:
    Mon, August 01, 2011
  • Updated:
    Mon, August 01, 2011

Store Manager refused to allow phone return because the rebate label was mailed in already. When I purchased the phone with contract the employee never mentioned anything about not mailing in the rebate label until your two week return period has expired. He never mentioned anything at  all about return polices.

Store true Verizon store in Waldorf, Maryland said that the store should allow return of the phone but since the phone was purchased at a "Retail Store" that Atlantic Wireless Retail store is not a true Verizon store and they set their own policies.
My suggestion to everyone.......If you want to purchase a cell phone with Verizon, buy it from a "true" Verizon store and NOT from a Verizon "Retailer" store...... Like Atlantic Wireless which are a rip-off.

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