Print the value of index0
  • Report:  #1532490

Complaint Review: Atlys

Atlys Takes Your Money, Lies to You Repeatedly, App Doesn't Work, Visa Never Arrived New York, New York

  • Reported By:
    Matthew — London United Kingdom
  • Submitted:
    Fri, May 10, 2024
  • Updated:
    Fri, May 10, 2024

I foolishly believed what are probably bot reviews saying atlys is legitimate - or something has changed in recent months - instead of searching out the thousands of terribel reviews. 

I applied and paid for them to fast-track my visa for Cambodia. They promised six days. They bombarded me with 'chummy' (Virgin-like naff communications) reassuring me the process was going well. 

The deadline came and went but suddenly they stopped communicating or responding to my queries. 

I contacted the company in as many ways as I could to find out what was happening. Then I got more false promises - right up to the day my Thai visa was expiring and I had to leave. This caused me huge inconvenience in terms of booking travel and accommodation. 

Even on the day I left they told me 'Congratulations your visa will be ready in two hours.' It wasn't. 

Two days later, once I'd already had to pay for a visa at the Cambodian border, they wrote to say 'CONGRATULATIONS! Your visa is in the app.' 

Of course it wasn't in the app. The app never worked. But THEN, today I get a message saying Sorry but your visa has not been able to be processed. 

I have evidence of this direct lie and admission. 

 

Respond to this Report!