Complaint Review: AtmosFX Seattle Washington

On August 23rd of 2018 I purchased a Digital Decorating Kit Plus from AtmosFX for the Holiday Season at a cost of $249.99 (atmosfx.com) I used the projector a total of FOUR times. When not in use it was stored in a cabinet in my house.

I brought it out the other day, planning to use it for decorating for the Easter Holiday, and the projector lamp had failed. Four uses of less than one hour each and the lamp fails. So this product cost about $62.50 per use. This great product by AtmosFX has a whopping warranty of 30 Days, I guess they figure this hunk of junk should last about that long, after 30 days you're screwed.

Support with Atmosfx is a joke, they only way to contact support is via email, and that is only monitored Monday thru Friday. The bottom line here is that it is a *** product, by a *** company, with basically no warranty and no support.

Don't waste your money on this garbage. Here's the actual order number and price:

Order #164547

Date: August 23, 2018 02:42PM

Digital Decorating Kit Plus (2017)

AFXG014              $249.99                 1              $249.99