Complaint Review: att

got setup with att when I moved in because the cable was messed up. its still messed up but I got a tech to patch it for now.(i had to switch back)

att bills ok until you change your package. thier price is 3x what the cable company offers for 3x less internet speed. :O? theres more..

after over a year with the company my rates started rising. I protested this and denied the raise in cost. ATT did not care. they assumed I owed the disputed debt. eventually, they wanted triple the monthly fee(I have copy of bill) and cut me off. At this point I had already switched to the cable company.

adding insult(literally) to this:

they did same with my cell. First few months I had overages from the app store and wasnt setup via lan. iphones work on lans without cell service.I did not know this at the time.

ok, so I find a plan where I dont go over, pay the bill for 6-8 mos and then they do same to my phone. the rate goes up without explaination. I protest, they dont care.

here come the slam calls. disconnect. more slam calls on my voip line.

$300+ bill because of thier actions.

and I paid both my bills, whatever the monthly premium was up until the hiked fees.then I paid what the monthly rate should have been. still disconnected.

IE:

80/mo for internet+tv

65 or so for phone

here comes a letter(im assuming after john morgan contacted them) asking me to call, just like verizon(much much worse) tried. they try to litigate the fact that they are using robo dialers to call you and try to sneak away with it. THIS IS AN ILLEGAL PRACTICE.

and quite franky I go by the old motto. No paper bill? I must not owe you.

1500 fine per call for nuisance FDCPA violations. I have 7 counts from att and 7 more from thier third party debt collector.

ATT is refusing to pay the 18K debt.

needless to say i unlocked and re-sim the phone.