Complaint Review: att.net

I did not think anything was wrong at the moment. The tech apologized for leaving my door wide open and stated that they were right downstairs and would move my mattress back where it was supposed to be. The stayed for another ten minutes then departed abruptly. They left so fast they left a radio behind. I returned the radio to them thereafter. I did not think to inventory all of my property before they left. This would prove to be a fatal error on my part.

On Tuesday August 1st I came home from work to find my apartment door wide open with no one inside. I had received a letter the day previous that some technicians from att would be installing some fiber optics. I went to use my restroom when I heard a knock on the door. It was one of 6 technicians that would come to my apartment. I did not think anything was wrong at the moment. The tech apologized for leaving my door wide open and stated that they were right downstairs and would move my mattress back where it was supposed to be. The stayed for another ten minutes then departed abruptly. They left so fast they left a radio behind. I returned the radio to them thereafter. I did not think to inventory all of my property before they left. This would prove to be a fatal error on my part. I went to sleep and got up around 2a.m. I noticed that my living room furniture was slightly moved around. Then I noticed that my lock box behind my couch was forced open. I live alone so there is no possible way anyone but the technicians could have tampered with it. Unlucky for them there was nothing inside but contraceptive. This was a very intrusive invasion of my privacy that no one should have had to endure. Something in my gut told me to check my uniform closet where I keep my work uniforms and monies for work in a binder. Sure enough I was missing 340 dollars from my binder and the technicians had left Sheetrock shavings all over my clothes in the closet as well as the floor. They made no attempt to clean up the mess. I immediately notified my apartment complex, att lost prevention and the Houston police department. The att lost prevention told me that unless I had video evidence that they stole it then it's not enough evidence. She said she needed a technician to admit that they took the monies. That is completely absurd. I submitted my ATM receipt dating back to July 30th showing that I had withdrawn 500 dollars cash, as well all of the pictures where the contracted technicians went through my stuff looking for more stuff to steal. They did not clean up after themselves regardless of proof that they stole my hard earned coin or not.