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  • Report:  #1185363

Complaint Review: ATT

ATT To long to describe. Was not informed internet needs phone line Nationwide

  • Reported By:
    kaplaajohn — Shelbyville Kentucky
  • Submitted:
    Tue, October 28, 2014
  • Updated:
    Tue, October 28, 2014

Swiatch from Time warner cable and internet to Direct TV. Was told that Direct TV offered internet. In the mail I recieved a box containing a modem which needed a phone line. I do not have a phone line so called to return and cancel service within 30 days. Was told I would be getting emailed a return lable. None came. Then the bills start rolling in. No one ever came and installed anything. I never hooked up anything. Never got one byte of data form ATT. I had my cable internet through Time Warner. Then I get a bill from ATT for 189.09 dollars followe by a Credit Collection Services for 147.97 dollars. Called and was told since I requested to have internet through ATT that I had to pay the 1st months billing of the adjusted 147.97 dollars extortion fee for no services rendered. The Credit Collection Services phone I called was 1 617 581 1074

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