Complaint Review: Audi Of Downtown Los Angeles

I had this car for two weeks and the clutch burnt out, the car has 900 miles on it. The dealer and Audi claim that it isn't a warranty problem and are insisting I pay for the repair. I've been driving a standard transmission car for 15 years and have never had this problem. They stated that it is my problem and I have to pay for it, even though they are willing to cover half the cost. They are completely inflexible in their position. When I tried to contact a human being in sales I was treated rudely by the receptionist, and all of my voicemails went unanswered. These folks don't care about their customers or the defective products they sell. Instead, they simply want to bilk you out of as much cash as possible and send you on your way. Spare yourself the misery of this subpar dealer and automotive company.

Brent
Los Angeles, California
U.S.A.