Audit Recovery Systems Audit Recovery Systems Employee asked to defraud customers Internet
I am an employee of Audit Recovery systems. I must remain anonymous for financial reasons. If at the very least I can inform a potential client about the practices of my company and they choose to do business with us, then I could feel good about my actions one behalf of the company.
As an employee, I am asked to tell prospective clients that we can recover their money for them with absolutely no down side to them, we are instructed to tell mostly elderly or at the least very naive people who have already spent sometimes well in to the double digits with dishonest time share companies that claim to have buyers for their timeshares, that if we are successful in recovering their money they will 50% charge. But a 50% recovery is better than zero.
It is true that our contract does say that, however read the small print, it says that if the lender puts the charge back on the clients credit card that we will intervene on there behalf until resolved.
That means resolved in either direction. We have been told that the company does spend a certain portion of it's monthly income on refunds, not to exceed a level that would be deemed financially harmful to the company.
How much is that? Who decides? Are you the customer, who after being told that you have absolutely nothing to lose and that you wont be charged unless we recover your money but it goes back on your credit card and then isn't removed again and now if for example you were out 8,000 prior to my call and now you're an additional 4,000 in debt.
It is possible that your money may be refunded and that you may be one of the lucky or chosen clients that has a best case out come, you may however be on the short end of the stick.
Informed is forewarned.
Additionally, I can tell you that I have been present when one of the owners physically assaulted a young man with a baseball bat in hand, no severe damage to either party but that's our work environment. Apparently the young man was working for a timeshare company trying to see why so many customers were going in to dispute, not necessarily getting to keep their money but at least going in to dispute.
We are also asked to go to work for timeshare companies for a week or two and steal their call lists while working there and return them to audit recovery. Knowing what an honest and upstanding industry the timeshare industry is, what kind of danger are we asked to put our selves in by stealing proprietary info from timeshares, can we expect to be assaulted by them with baseball bats not withstanding that we are being asked/told to commit a crime.
I will have to live with myself. I hope that everyone that I help has a best case scenario but a lie of omission, is still a lie. Just know that if your charge is credited to your account, it may only be temporary and you will still owe us 50% of the total amount.
Does anyone know of an honest job in America where an honest dollar can be made?
P.S. Do not buy a timeshare and if you do or have and want to sell it do it your self, only a tiny fraction of timeshares are ever resold and your own efforts a much more likely to yield results.
1 Updates & Rebuttals
Wayne411
Boca Raton,Florida,
USA
Disgruntled Employee Put on Probationary Notice
#2UPDATE Employee
Mon, May 24, 2010
I am an employee of Audit Recovery Systems as well. As a matter of fact, I am the vice president of audit compliance here and it is unfortunate that this person (whose name I will not mention at this time) has chosen to undermine our operation with his own inability to determine what constitutes Federal and State Law and CC Rules & Regulations.
As far as our business practice, our Agreement clearly states each disclosure in the same point type and font. When we work on a client's behalf, the case is not always resolved on the first, second or even third attempt. As with any legal case you don't just go to court and it's over. There is work to be done on the frontside, on discovery, the audit, communication with the affected parties, attempts to collect from multiple rescources at our disposal for victimes. In addition, any appeals, escalations, and continued recovery efforts.
We are the first company I know that has advocated against the timeshare resale industry to help all those effected once or multiple times to obtain refunds or credits. Not to mention, with our efforts, 90% of these companies have been shut down by DOA and the State's Attorney who has finally taken notice and has been doing stand up work to prosecute these individuals.
To answer your statement about an incident with a bat. This is true but your facts are completely wrong with the rest of your statements. The short of the story is that a timeshare resale employee was sent in to spy on our operation. He was caught with confidential information and was monitored both on the phone and computer. When brought into our office to fire him. He began to demand an explanation and was told that he was being terminated at our discretion. he then left the office, came back in and threw an unopened soda can at the CFO. At that point he was chased, restrained with a bat around him so he couldn't move, and escorted out of the building. Meanwhile, for the time he worked, he collected his paycheck the following week on payday. That is the true story.
To address your last accusation, we have targeted this industry and have plenty of contacts that have been victimized. The timeshare resale companies all have the same pitch and if it varies by a few words it is not difficult to uncover. We do EVEYTHING to protect our employees. This includes state of the art security, panic buttons thoughout, and yes baseball bats.
Lastly, when you strive for greatness and go directly after a criminal industry, and when CC Guidlines and Regulations are changed to further hurt the consumer, because the banks are making just as much as these criminals, we expect the threats, accusations, and lies about us. It is unfortunate, you failed to fully understand the integrity within our operation.
Wayne