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  • Report:  #1117314

Complaint Review: Auravie

Auravie False advertisement Encino CA

  • Reported By:
    Maria — Brookfield Illinois
  • Submitted:
    Tue, January 21, 2014
  • Updated:
    Tue, January 21, 2014
  • Auravie
    16161 Ventura Blvd #378 Encino, CA 91436
    Select State/Province
    USA
  • Phone:
    1-866-216-9336
  • Category:

I saw the product was advertising a free trial of the product provided I pay a nominal amount for shipping.  I did see that if I don't cancel my membership within a specified time frame, my credit card would be charged.  After speaking with their customer service representative today I learned that not only will I have to pay to return the product if I intend to cancel, but if they don't receive the product by a specified time frame, my card will be charged.  Nowhere in the advertisement did it specify that I would need to pay to return the product and nowhere did it read that I would have to return the product at all if I simply wanted to cancel my membership.  This is the biggest scam I've ever seen.

 

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