Print the value of index0
  • Report:  #1162954

Complaint Review: AuraVie

AuraVie I was charged $97.88 for a "free trial" after paying shipping Van Nuys California

  • Reported By:
    disgusted — Hellam Pennsylvania
  • Submitted:
    Thu, July 17, 2014
  • Updated:
    Thu, July 17, 2014
  • AuraVie
    PO BOX 10465
    Van Nuys, California
    USA
  • Phone:
    888-609-8647
  • Category:

I paid shipping for a "free trial" of AuraVie, only to discover about 10 days later that I was billed $97.88.  The representative informed me they do not ship a 10-day trial supply, and if not cancelled within 10 days the customer is billed for the full amount. 

Had I been informed of this during the ordering process (I was called in my car and had to pull over,) I would not have confirmed the order.  I did not recieve the shipment in adequate time to cancel the order.  The company is crediting my account $35.

Respond to this Report!