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  • Report:  #804005

Complaint Review: AuraVie

AuraVie Lifestyle PureSilk Juveneu NueBeauty AuraVie.com Bunzai Media Group Kollagen AuraVie deceptive advertising and Unauthorized Credit Charges Van Nuys, California

  • Reported By:
    Enclosed Visions — Chicago Illinois USA
  • Submitted:
    Fri, December 02, 2011
  • Updated:
    Fri, December 02, 2011

I too have become a victum of AuraVie's deceptive advertising. The promotional link I purchase from (which I can no longer find) used words like "satisfaction guaranteed, 30 day Trial, & 30 Day money back guarantee", but I saw no mention of 10 day trial or $98 delayed charge.  The form I filled out clearly stated $0.00 for product cost (in red) and $2.98 for shipping and handling for a trial product. I was told that the reason the package does not contain the details of this sup-posit agreement that I entered into is because, "they don't have to put it in writing on my receipt."  My package receipt clearly stated that what I received was "Auravie Risk Free Trial" for the price of $0.00. The phone rep was rude and said I could not get a refund period. I called my credit card company and filed a dispute. I figured that if a phone rep was this rude that the company was not going to act in good faith, so, I should discontinue communications with them and only deal with my credit card company.

Following are other similar complaints against AuraVie that I have compiled:

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(Group of 15 complaints of False Advertising)
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The truth will set up free, but proof will get your money back!!!
Who the heck seeks a Credit Card refund as a scam.

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