Complaint Review: AuraVie

 I ordered this product off facebook ad on side, said 30 day free trial for shipping only, ordered the product sent an email  eleven days later to cancel the product. Today a 97.88 charge is put on credit card, called company and was told i am responsible, if you didnt like had to return product unopened within 10 days , how can it be trial product if you do not open, said i had sent email and heard nothing they said email had to be sent to Bonsai or something like that, where that came in I have no idea.  I said how can it be a trial if you dont open he had no answer for that , how can you return  unused if it is a trial.  The product was not as shown of course, in fact I have used better products that are a tenth of the price.  They also advertise money back guarantee, but I offered to return product I had hardly used, no go because I had opened it as a trial.  I would never recommend this product and watch yourselves you will pay for free trial to the tune of almost $100.00