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Authorized Movers Moving Company Ripoff How to take advantage of the disableed $340 turns into $1950? Moved less that 20 miles from 1st floor home into empty garage North Miami Florida
I was going through a tough time with impending separation from my husband , home sale, and life threatening illness. I choose to hirer a professional moving company.
I contacted Authorized Movers on July 14,2006 with an estimated move date of July 18th. I had sold my home in Wellington, FL and was moving to a rental home in Juno Beach, FL Authorized movers estimated 26 total miles
The Estimate dated 7-14 included excerpts as follows:
Written estimate:
1 truck, 3 men at 3.0 hours x $85 per hour
1 hour travel $85
Total was $340
"The estimate represents a full service move, which includes the following:
Pick up and Delivery'
Labor and Unloading
Disassemble Moving Blankets and tape
Tolls
Basic valuation protection of $.60 per pound"
"This estimate Excludes the following:
Packing supplies
(Boxes Sofa and Mattress Covers, Bubble wrap)
Redelivery from Storage
Estimate is Based on Hourly rate
With a 4 hour minimum"
My rental fell through and I notified the Authorized Movers that I would be moving my stuff in temporarily to my friends garage in Palm Beach Gardens, Florida. This move was scheduled for 7-27-2006.
I issued two credit card payments over the phone for $500 on 7-25-2006
and $50 on 5-27-2006
These were paid to Authorized Movers or so I thought (Showed up as New Destiny Movers the following statement)
I had packed and boxed , However I had not wrapped my Pictures
The truck arrived late and only had 2 men. I was surprised it had the name New Destiny Movers. Again I Reiterated that the drive would be less miles and everything would be moved into a garage that was clean and empty
I told them that we needed to hurry because my place needed to be cleaned for the new owners before they took possession the next day.
They took a lot of breaks and told me I would need to have my pictures boxed. They were very unprofessional and I felt I had to watch them. After pushing them along we finally arrived at the location almost six hours later. I had been helping against my doctors orders for the past 6 hours but thought that unloading would be quick with less than 5 feet to unload from the truck. It was in a clean garage and it was in the shade.
They then dropped a bombshell! I owned them an additional $1450 dollars and that whey would only take cash. I was shocked and tired. My friend arrived and saw I was visibly upset and sick looking
I made my bank 5 minutes before they closed. I was so upset. They dropped items and finally worked at breakneck speed. I was never so relieved when the left. I felt very violated.
My friend called the company numerous times after I was hospitalized to no avail. The paperwork they gave me is illegible. There was no breakdown of costs.
I am only pursuing this because as a disabled person I feel that its was wrong. I also didn't know of the amount of complaints like mine.
Two weeks latter I moved to my new apartment which was on the 8th floor in Palm Beach At this time many items where noticed crushed and scrapped However the total move with 1 truck and 2 men was less that $500.
Lisa
Palm Beach, Florida
U.S.A.
1 Updates & Rebuttals
Sharon
Alexandria,Virginia,
U.S.A.
Moves within Florida
#2Consumer Suggestion
Fri, July 20, 2007
You're sort of in luck. Moves within FL are covered by FL laws that are much stricter than moves between states.
Contact the State of Florida Department of Agriculture Consumer Services to file a complaint and have your move investigated. The hike in price, demands for cash, and everything else that New Destiny Van Lines (a Pompano Beach-based company owned by Rosado Sagit) ahs done to you can get them in serious trouble.
Then, call the IRS fraud tipline and report the demands for cash payment. Often this means they aren't paying taxes, and they may get an audit.