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  • Report:  #1366163

Complaint Review: Auto Computer Exchange

Auto Computer Exchange Will not honor the lifetime warranty Davie Florida

  • Reported By:
    Doug Scott — Sterling Heights Michigan USA
  • Submitted:
    Thu, April 06, 2017
  • Updated:
    Tue, April 11, 2017
  • Auto Computer Exchange
    4611 S. University
    Davie, Florida
    USA
  • Phone:
  • Category:

I purchased an engine control computer for my 2001 Chrysler PT Cruiser 07/26/2013. The module stopped working about 03/24/2017. I contacted them and requested a replacement module for the lifetime warranty and they asked to see the copy of the invoice which I never received one with the module. I contacted e-bay and pay-pal to see if they still had record of the transaction and they did. The transaction information clearly shows my name, address, date of purchase, make madel and year of my vehicle, the amount, the e-bay tranaction number, and Remanfactured with a lifetime warranty. All of that information was provided and they still refused the lifetime warranty. They are total ripoffs and buyer beware. It would be better to spend a little more and get it from a known good company. The only reason I purchased it from Auto Computer Exchange is because it was cheap and the lifetime warranty. 

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