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  • Report:  #1314650

Complaint Review: Auto gallery Gainesville GA

Auto gallery Gainesville GA J & J Financial Group Withheld important information regarding car until after documents were signed Gainesville Georgia

  • Reported By:
    Tanya — Buford Georgia USA
  • Submitted:
    Fri, July 01, 2016
  • Updated:
    Fri, July 01, 2016

 After signing a purchase agreement with auto gallery a salesperson, who conveniently was not the one selling us the car, pulled out a carfax stating the car was a lemon. When we asked questions regarding the issue, we were told it was due to the first owner being extremely picky and they changed the subject really quick. Any questions we had they pretty much did the same thing or avoided the question all together. We decided to take the car back and be refunded our deposit. Not to our surprise, they charged us daily rental fees and mileage from a form we had signed prior to the final contract agreement which came after the second time they wrote the contract agreement papers. None of the paperwork that they had us signed was in agreement with the first. Charges and fees varied. And their answer was take me to court. Nice business practices. Customer service is a "0". They will lie and deceive you in any way they can. When asked to speak with management they brush you off on just another salesmen which for the most part was the original salesmen. I will Never do business with them again.

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