Complaint Review: Auto house calgary

1. They said that the price of the vehicle was $9200 but while I went there to sign the finance paper,they suggested me that the monthly installment would be 110. I did not calculate every thing at that time and signed the document. When I saw the total price of vehicle was $13077, I asked what that was for. Then only they described about the charges. There was a warranty charge of $2100 , finance charge $1000 and their service charge $300 hidden which they only explained after I asked. They did not give me the chance to decide whether I would like to purchase the warranty and go with the finance service charge. Then right after, I asked to cancel that but they convinced me stating that once that had been approved, that would affect my credit history. They hid the information and I could not decide with sufficient information.

2. There were something to be done on the vehicle but it has been more than a week that I did everything from my side, they are not fulfilling their commitment, so I am not picking the vehicle up yet. They have called me a couple of time stating that the vehicle is ready but it is not. The person who I am dealing with does not show up when I go there and I have to return every time suggesting the remaining work to be done on the vehicle.

STEPSALREADYTAKEN: I talked to the sales person and whoever was there but they say that that would be ready with in a day, and other day, they call me and state that the vehicle is ready but when I go for pick up, only one of the works is done on the vehicle. They are killing my time and money.