Complaint Review: Auto Loans LLC

 We got a loan through Auto Loan LLC about two years ago for around $5000. We got in a bind for a couple payments and was about two months late and they repo'd our truck. We made a payment and paid the towing company and got our truck back. So we didn't have to worry about that happening again, We called to find out what the payoff was and they told us 1885.49. We had it paid down to about 650.00-700.00 and they told us that it was past interest that was due and this was only good for 3 days. So we sent in the payment by money order since they said they Quit taking card payments over the phone and checks. (I found kind of strange since this was a loan company). We received an email stating they received payment and it was being processed. We sent in the GPS device and requested our title back. Ever since then, we have not been able to get a hold of them and they haven't released the liennon our title according to the DMV or sent our title to us. There is also no way to contact them to get this fixed which now makes it difficult to sell our truck with a clear title in which we paid cash for. Very frustrating.