Auto Repair Warranty, Inc. , Auto Repair Group, LLC. Dissapeared Fairview Park, Ohio
Bought a warranty for my new, used, car $1500.00 - when it came time to use the warranty almost a year later the company seems to have disappeared - no answer when called, e-mail or faxed. I will file a complaint with the Ohio Attorney General's Office today and am available for any class action law suits anyone wants to generate. They sure left us in a bind!
3 Updates & Rebuttals
Missouri
THEODOSIA,Missouri,
U.S.A.
Guess Marty is on to bigger and better things!
#4Consumer Comment
Tue, February 02, 2010
Looks like the company is gone.
I have had a couple of smaller claims with this company, and they did indeed pay for them (water pump, fuel pump).
However, I had a large claim (differential failure) in 2007 that they denied. We went through the arbitration process, as required in the ARW contract. The BBB arbitrator found in our favor, and after a 60 day wait, we actually received the payment for the repair from ARW.
Since that time, they have been less than helpful, even though they insisted to us and the arbitrator that our warranty would be carried out in full, without bias, until the end of the contract.
Now I have been informed by my mechanic that I need a repair to my vehicle that should be covered, and their phones are disconnected.
Great.
spikemd
IL,United States of America
BOUGHT A WARRANTY FROM autorepairwarranty.com
#4Consumer Comment
Wed, January 20, 2010
I also am in the same situation have called and called with no response. Last week I was able to leave messages on the office line. This week even the office line is out. I purchased my extended warranty in June of 09 and have not had to use it at all was just calling to check some things out. Could get no one found that wierd so I kept tring. I have e-mailed twice now as well. It is like they are just gone. All lines are down even the 24 - 7 Roadside Assistance Line. This is really distressing. I am going to contact several people tomorrow and see what can be done. I am still making payments on my credit card and will stop payments for now. I am shocked nothing came in the mail or anything. IS IT A SCAM? If so lets as you requested slap a Class Action Law Suit on them.
ShermanLeary
Seattle,Washington,
United States of America
Information for case against Auto Repair Warranty
#4Consumer Comment
Mon, January 18, 2010
I am an attorney in Seattle, Washington, and I represent an individual who is pursuing action against Auto Repair Warranty after ARW refused to resolve a complaint, and failed to answer contacts. If you have had a similar experience, I'm interested in hearing from you. Please email me directly at bill@shermanleary.com. Ockhouse, given your experience, and the fact that you are also here in Washington, I'd be particularly interested in hearing from you.