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  • Report:  #836082

Complaint Review: Autographs America

Autographs America They never sent the remaining part of our order, " claiming the items could not be found in their inventory!" Internet

  • Reported By:
    Ashley — Marietta Pennsylvania United States of America
  • Submitted:
    Wed, February 08, 2012
  • Updated:
    Wed, February 08, 2012
  • Autographs America
    Internet
    United States of America
  • Phone:
    4255784796
  • Category:

My husband was doing online Christmas shopping ans came upon this site. He was shopping for his brother, my sister, and our son, ( He also bought something for himself). We felt as though this was too good to be true, and it was.

We ordered 2 guitars and 2 drum heads. We received the 2 guitars about 1 1/2 weeks late. We waited another week and never received the 2 drum heads. I started calling the 2 numbers listed in the site with no answer. I finally emailed them after Christmas and finally got a response. ( Nevermind all of items ordered were to be gifts). Their response was that they could not locate this items in their inventory. That I should pick other items to be sent. Of course they did not have the items but we never received a call or an email saying so but they had no problem charging our credit card  for the 2 drum heads.

This was in early January. I still have not received the drum heads. I have sent at least 5 emails and tried calling the numbers that were listed on the site and the one number has been disconnected and the other does have a voicemail that is set up. Today when I tried to check the site for another number, it seems as though their website has been cancelled! I guess my husband and I should check his bank account to make sure they are not charging his credit card.

I hope that their site has been shut down for good! These people are scum!!!

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