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  • Report:  #288769

Complaint Review: Autologic

Autologic REPAIR SCAM Bellevue Washington

  • Reported By:
    Bellevue Washington
  • Submitted:
    Tue, December 04, 2007
  • Updated:
    Sun, March 16, 2008
  • Autologic
    1407 132nd Ave NE #3
    Bellevue, Washington
    U.S.A.
  • Phone:
    425-455-2303
  • Category:

Autologic either intentionally deceived me, or did a terribly poor job at least. They charged me a total $1,088 on a 1997 Ford Escort only to tell me a year later that my car couldnt be fixed without spending another couple of thousand dollars.

The car was involved in an accident in Feb 2006. When I first approached Autologic in June 2006, they said they had identified ALL the problems and a guy named Domenic stated that their repair job would make my car run well for 2 years. A year later, they changed their stories and told me that my car had other bigger problems "apparently" (as they told me) caused by the SAME accident (I don't have other accidents over that period) and needed to cost another couple of thousand dollars. Note, its a car only worth about $1,500. If it's "apparent", why they didn't tell me at the 1st time? They knew that if they did, I would be scared away and would not make any investment in the car

I started working only last year after graduating from a college. $1,088 is a whole lot of money to me when I still owned $40,000 student loan. The car is now dumped in the parking lot after only one year of their service.

Jeff
Bellevue, Washington
U.S.A.

1 Updates & Rebuttals


Frank

Bellevue,
Washington,
U.S.A.

Flaming a good auto repair shop

#2REBUTTAL Owner of company

Sun, March 16, 2008

The person who filed the Ripoff Report met me in Issaquah Court and lost his case against us. Why? Because we did not RIP HIM OFF. The car developed a coolant leak from the radiator thousands of miles after we first saw the car. The customer had had some poor body work done on the car that would have made it difficult to replace the radiator. Suddenly it was our fault. We had not even worked on the cooling system - the body work was done long before we saw the car. It is always a shame when consumers decide the auto repair shop is the cause of problems that do not relate to any previous repairs performed by the shop. We always take good care of our customers - just ask the Better Business Bureau and AAA of Washington. Sincerely, Frank Spicer, Owner.

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