Complaint Review: AutoLumination.com

As a reseller or distributor you are stuck with ALL defects no matter your purchase quantity! Business advertises "DISTRIBUTORS WANTED" but offers no written Distributor Warranty / Returns policy. So, unless you choose to go through your large quantity purchase and test yourself one by one and return immediately, you will absorb any and all defects or problems 100%. This was verified with our own experience on a large purchase of 80 pcs. As an option, you can purchase a 60 day warranty for a fee, but nowhere is any kind of return policy officially stated otherwise. This is impractical considering large wholesale order quantities which may take months to sell through in the normal course of retail.

Also, there are other distinct signs of bad business practice with no "bonafide" contact information offered as: phone, physical address, real person to talk to. Customer service only available through email when the company chooses to reply. New orders are responded to immediately, but after the order your email inquiry may be totally ignored or delayed for days. This company has the perception to only take your money, and offers no sign of building any repeat customer base. RESALE BUYER BEWARE!!!

Kelly
Mesa, Arizona
U.S.A.