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  • Report:  #887731

Complaint Review: Automation Anywhere and SmartBear Software

Automation Anywhere and SmartBear Software SmartBear Software, Our company was looking for someone who could automate some reporting systems. We were said that the project will take about 5 to 6 days and that we needed to pay an advance payment of $700.00. After San Jose, California

  • Reported By:
    AMBRIOGIO ACADEMY — Chicago Illinois United States of America
  • Submitted:
    Thu, May 24, 2012
  • Updated:
    Thu, May 24, 2012

Our company was looking for someone who could automate our reporting systems.

Mr. 'Abhishek Upadhyay' looked into the project's scope of work and confidently said that it could be done and will require 5 to 6 days worth of work.

After sending them a down payment of US$700.00 on Feb 15 of 2012, they were supposed to start the work within the next day.

Only after we lodged a complaint to PAYPAL on March 5th that we received the first update report  from them on March 7 that one piece of the work has been done and a demo was presented to us on March 8.

Then they asked for 8 to 10 days to finish it up.

After about 20 days into it, the required automation of the reports were still not working properly as of 3/29/12. It was then agreed to stop the project since it was not going anywhere. 

On April 11, Mr. Aabhas Zaveri agreed to refund the amount in full. We are still waiting for our check.

On May 18, Mr. Zavery promissed that he will send it upon his return from vacation on May 21.

We have not received any responses to our e-mail to Mr. Zaveri on May 21 and May 24.

All we want to say is that be very carefull with this company.

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