Automax Hyundai Did more than routine maintenance and did not ask approval. Killeen, Texas
I took my Hyundai Accent in for routine 15K maintenance, expecting to have an oil change and basic stuff. When they said it would be a little more since they rotated the tires, I was basically okay with that but a bit disconcerted that they hadn t discussed that with me. What really pissed me off is that they did a full fuel system flush and clean out WITHOUT asking me.
I was willing to take it as part of my fault that I didn't ask, but they didn t run down the list of services either. But I checked the Hyundai website and it is not a routine service for 15K miles... So I ended up paying $184 when I was expecting a bill of about $50.
On top of this, I tried to make an appointment online and was supposed to get some sort of confirmation and never heard anything from them.
And even better, it took 3 hours to get my car back.