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  • Report:  #1395290

Complaint Review: Automotive Services Department

Automotive Services Department Endurance Warranty Services This company has sent me multiple letters and has even called my house. I have another letter from the same company letting me know my Audi needs service, (I don't own an Audi). The mail they are sending me has my maiden name on it, (which has been changed several years ago). Plano, TX (and) Atlanta, GA (and) Northbrook, IL TX, GA, IL

  • Reported By:
    M. Leigh — Brunswick Georgia USA
  • Submitted:
    Thu, August 24, 2017
  • Updated:
    Thu, August 24, 2017

 I have received several letters and even phone calls from this company. The letters are informing me that the factory warranty on my vehicle is going to expire, that I have to contact them to update my coverage. I also receive letters from this company saying I own an Audi (which I do not) that needs service and updated coverage. The house calls are always about this Audi. Some of the mail they send me has my maiden name on it. I have not gone by my maiden name in several years, so that to me is a red flag of "junk" mail. However, its not just once in a blue moon...its constant mail. I feel harassed by this company and worried about what information they really have on me.

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