Autopartsgiant.com Rude help, can't believe a word they say, don't deliver what you ordered, but the'll charge your credit card in a heartbeat! Bellflower California
I ordered a set of spark plugs for my truck online on 06/03/07. Never got an e-mail back for tracking numbers or the usual schedualed delivery date. E-mail inquiries to Auto Parts Giant have gone unanswered. Several phone calls seeking resolution to this problem, got me rude treatment, and lies. Three weeks later, I still have no spark plugs, but I found that they did promptly charge my credit card for the purchase!
I notified my credit card and requested to dispute this charge. I also filed a complaint with their local area BBB.
Rick
Lomax, Illinois
U.S.A.
1 Updates & Rebuttals
Rick
Lomax,Illinois,
U.S.A.
Situation Resolved. Will I Buy From Them Again? Naaaah!
#2Author of original report
Thu, June 28, 2007
What a hassel. For the money I saved, dealing with these guys just wasn't worth it. After e-mailing them, calling them repeatedly(twice getting hung up on) with inquiries about my order. After being denied the cancelation of said order. After contacting and filling out and submitting the BBB complaint forms. After disputing their charge against my credit card. After twenty-four days of frustration. The spark plugs I ordered came to my house today. I had the disputed amount cancelled and had the CC company pay them off.
I had my fun. It'll never happen again, at least not by the rude guys at the auto parts giant.