Complaint Review: Autopartswarehouse.com

Ordered four parts from autopartswarehouse.com. Got one part in a couple of days, the same day I got the tracking report. The other shipment was to be delivered the next week. OK, not when I wanted them, but I thought they were coming. I did receive a second shipment of one part. I got another tracking report for a third shipment. I canceled the remaining items and asked for a refund. I call at least twice a week, and the first thing they say is that the parts have been delivered. When I tell them that UPS hasn't even picked up the package, they tell me they'll be in contact by e-mail. It's been six weeks.

I guess I deserve it, I did read bad things about autopartswarehouse.com before I ordered. Should have known better.

Robert
Milpitas, California
U.S.A.