Complaint Review: Autopartswarehouse.com

If contacted I can find the information but I just wanted to add my 2 cents on these thieves. I ordered 2 struts and 2 shocks for my car totaling over $250.00. They sent out the 2 shocks and for some reason 2 metal bars along with it. My 2 struts were never sent.

I called them up and they said they were sent and the package says 30 lbs. I told them there were 2 weights in there. They said the product was out of stock and they will investigate it.

After months and a few phonecalls I cancelled the order, it might have been weeks when I cancelled but the point is, I cancelled it and waited months for my money. Then months turned into seasons and well, just about a year or more later, still no money.

No-one I talked to even has a clue why there were two rods put into the box. they were inserted into plastic sleeves. I opened up the plastic sleeves to find 2 rods in there that had nothing to do with the parts I ordered. The rep I talked to said I can throw it out, so I did. I wish I took a pic of it. I thought it might have just been they needed to ship with a minimum weight or something.

I now think it was to back up claims of them shipping all the parts. They still owe me around $120.00 and I have given up on it. I'm just frustrated and hope they don't see another penny of business. And if you are just doing a search on them to see if you should do business, I'm not the only one who has been ripped off, so this is not a rare occurance. You may receive all your parts, but there's a good chance you wont, be warned.

Michaelws
jersey city, New Jersey
U.S.A.