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  • Report:  #463114

Complaint Review: Autopartswarehouse.com

Autopartswarehouse.com Wrong parts, impossible to return and get credit Carson California

  • Reported By:
    Norfolk Virginia
  • Submitted:
    Sat, June 20, 2009
  • Updated:
    Sat, June 20, 2009
  • Autopartswarehouse.com
    17050 South Margay Ave
    Carson, California
    U.S.A.
  • Phone:
    800-913-6119
  • Category:

Ordered a rotor for brakes, sent wrong one, shipped from my home state, had to send return to Ca,(very expensive, I had to pay for return and I live on the East Coast) can never get thru to give return tracking number needed for my credit, tried to reorder the correct part thru chat with there representative and again got it wrong.They are trying to charge me 20% restocking fee as well. These people know nothing about cars or parts, and they make it almost impossible to cancel an order or get a credit. Look for another source. They are out there and if you call you can see if they know something about the car you need parts for. I was able to get the correct parts and it was less expensive than this site.

Tipper
Norfolk, Virginia
U.S.A.

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