AUTOWAY CHEVROLET rip-off Tampa Florida
my husband and i purchased a brand new 2002 chevrolet trailblazer in august. the problem started in october struggling to accelerate can not drive it until it warms up, cuts off, and the engine light comes on when this happens.
the service manager was helpful in the beginning but when the problem was not solved and i kept reappearing in their service department she got mean and a very nasty attitude towards me as if she was the customer. whenever i call to see of any improvement she would pass me off to someone under her. first the state to change the gas and go to mobile gas station. that didn't work. then they stated i was my imaginatiion.
after several trips to the service department with no results i went to the general manager of the car lot. he contacted the general motors specialist who i met with in the managers office. in that meeting he (general motors sp) stated that they could not buy back my vehicle; but to give them one last chance to fix it (5th chance) and if that doesn't work that he (general motors sp) would give me either an extended warranty of 100,000 miles or money back from the amount i paid on it which did not happen.
i'm still having problems with my brand new truck. they have switch out my radio once and now i'm waiting for another back the cassettes that come in them is bad. it flickers off and on, loses time. i was told two weeks for it to come in now its on back order and its been a month.
i want them to get there piece of s**t truck. and to top that off the transmission feel like its slipping.
Erica
temple terrace, Florida
U.S.A.
1 Updates & Rebuttals
The Great Thorn
Bayville,New York,
U.S.A.
Erica C your Rip Off Report has cought the watchful eye of The Great Thorn
#2Consumer Suggestion
Fri, February 14, 2003
Erica C. It justs makes me real upset when car buyers have to go through what you have to deal with. I want to provide you with some info that might help you.
The VERY FIRST thing I would do is go to
http://www.badbusinessbureau.com/view.asp?id=17727
and look at what this guy put on the back of his truck. It seems he wants everybody to see how he feels about a Toyota dealer. If I were you, I would do the same thing as to how you feel about Autoway Chevrolet.
Do what this guy has done. EXPOSE to the public as to HOW you FEEL about Chevy and your dealer.
Next here is some info on Fla Lemon law.
FLORIDA
ELIGIBILITY: 20 calendar days out of service or 4 unsuccessful repairs in the lesser of 12,000 miles or 12 months.
CONSUMER RESPONSIBILITY: Certified mail notice to manufacturer who then has 14 days to make final repair after vehicle has been delivered to dealer.
If you feel that Chevy and your dealer are not helping you use this contact info to YOUR advantage. Also I would fax a copy of your Rip Off Report to your dealer. I think their fax number is 1-813-238-5019. Consumers must never forget you must EXPOSE DECEPTION!
Florida Lemon Law
Office of the Attorney General
The Capitol
Tallahassee, FL 32399-1050
1-800-321-5366 in Florida
(850) 414-3300 ext. 3500 all other areas
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
407 South Calhoun Street, Mayo Building
Tallahassee, Fl 32399-0800
Lemon Law hotline: 1-800-321-5366
Out of Florida: (850) 410-3788
Here is a bit of info That might help you that I found.
Vehicles 'Bought Back' Under Florida's Lemon Law
If a consumer who owns or leases a new motor vehicle files a claim under Florida's Lemon Law and the manufacturer thereafter agrees or is ordered to buy back the vehicle, the manufacturer is required to notify the Office of the Attorney General of the buy-back and to have the vehicle's title branded "manufacturer buy back" by the Florida Department of Highway Safety and Motor Vehicles.
For further information regarding vehicles on the "Buy Back" list, contact the Office of the Attorney General, Lemon Law Arbitration Program, The Capitol, PL-01, Tallahassee, Florida 32399-1050. Please provide the Vehicle Identification Number (VIN), manufacturer, make and model of the vehicle.
Next I would like you to read this info about what can happend to car buyers when they let car dealers get them a car loan.
Unfair credit discrimination still permeates the American marketplace. Every day, countless individuals and families are denied access to mainstream credit because they are not white or because they are women, or seniors, or disabled.
Despite a reduction in the most blatant and overt forms of discrimination, there is ample evidence that creditors commit more subtle, but equally pernicious discrimination against minority groups throughout the lending process.
Discrimination occurs in:
1) advertising and outreach (placing far fewer branch offices in minority neighborhoods and conducting little direct mail solicitation);
2) handling of pre-application inquiries (providing more information and encouragement to whites than to others);
3) the loan approval or disapproval decision (holding income constant, black and Hispanic applicants are still far more likely than whites to be denied a mortgage loan);2
4) loan pricing (charging minority customers higher costs than other groups of borrowers)
5) loan administration (treating whites who have missed one or more payments more leniently than non-whites).
Erica Read this below:
When finance companies allow dealers to raise the rates on millions of transactions, they rake in hundreds of millions of dollars in excessive charges. Some reports, based on authoritative analyses of over one million records, have found that nearly everyone who takes out a loan through a car dealer may be overcharged. But if you are African American or Latino, you are more even likely to be overcharged, and the average amounts tend to be even higher. In other words, the impact on car buyers is discriminatory. It is not based on risk, but on race.
If I were you I would do everything that I could think of to expose how you FEEL about your Chevy.
If you want more info from The Great Thorn, Please post a update on your Rip Off Report and ask for it.
I will be calling this dealer to ask a few questions. I am sick and tired of car dealers and makers giving consumers the BIG FAT RUN-A-Round.