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  • Report:  #687558

Complaint Review: AvalonBay Communities Inc.

AvalonBay Communities Inc. Avalon Bay Communities, Inc. illegal water bill charges, illegal entry to unit, harassment, retaliation eviction. Virginia Beach, Virginia

  • Reported By:
    RAE — Tustin California United States of America
  • Submitted:
    Thu, January 27, 2011
  • Updated:
    Tue, February 01, 2011
  • AvalonBay Communities Inc.
    2901 Sabre Street Suite 100
    Virginia Beach, Virginia
    United States of America
  • Phone:
    877-282-6246
  • Category:

In re: Creekside Meadows, AvalonBay, Avalon Bay, formerly owned by Riverstone Residential:

i reside in Tustin, Orange County CA and live in a 628 multi-family apartment complex that was owned by Riverstone and now has sold to AvalonBay aka Avalon Bay. I have found out that they have been illegally charging us all for water. when i found out we were on a shared meter i wrote a letter asked how we were being billed. No response was ever given. in fact i have been served with several 3 day notices and now they are evicting me claiming that i have not paid my rent. I also notified the department of agriculture weights and measures and they sent someone down here to investigate. they also have not gotten back to me. This whole water issue really troubles my heart. so much so that i have been in 3 mental institutions in 6 months and have developed some kind of psychosis. I am upset for my whole demographic.

These people are low income and do not know that they are entitled to understand their billing and charges. I am upset that they would defy the law and not understand the effect of charging us in the manner they do. Furthermore this 23 acre parcel is part of many stock portfolios and bragged about this property being the biggest sale of the year. they also spent a TON of money renovating this complex but didnt put in one submeter or low flow equipment. ALSO the City of Tustin is a preservation area claiming that water is to be preserved and protected. I feel that this is not only a hypocritical statement but it is disgraceful that they treat us like subclass persons with no rights at all.

 

I have also had notice to entry problems, dog poop left at my door, and the management company will not address the issues.

THEY DID STOP CHARGING US ALL FOR WATER BACK IN AUGUST 2010 but that was NOT the objective. I dont mind paying for water (then they added sewer, and an admin fee without notice) but WE are all entitled to understand our billing. I have read the codified law and it disgusts me that no one cares. there are a lot of people hurting in this day and age and a 50 dollar water bill for a 500 sq foot studio apartment is RIDICULOUS. I can only imagine how that money could go towards food and other life sustaining needs.

PLEASE HELP US!!!

 

1 Updates & Rebuttals


RAE

Tustin,
California,
United States of America

Fraud

#2Author of original report

Tue, February 01, 2011

2 paralegals and a lawyer couldnt figure out their erroneous charges. I have paid my rent late one time in 3 years (i was in the hospital). This is clearly a retaliation eviction so that they can ruin my credit and toss me out on the street.

at least i care about my community and my demographic.

I have since learned that Creekside Meadows has an F rating with the Better Business Bureau and that Avalon in all their miscellaneous entities has earned a reputation for contract discrepancies and discrimination issues. These people only care about their REIT and not the FAMILIES that LIVE there. It is a shame people only care about their pockets (who and what they have them lined with). How do these people live with themselves? Disgraceful Avalon Bay!!!

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