Complaint Review: avangate

I got a call  from man saying he was from "Avangate Anti virus" & my computer was "infected".  Hung up on him, found
"Avangate" web site on my computer, & called them.  Was immediately transferred to a "rep" who pressured me into buying a 5-year $500-plus contract.

  Shortly after that, I got another call, saying my computer had been hacked by Russians, & they were getting ready to pull $46,00 from my accounts.  Stupidly, I let him take control of my computer; he typed a lot of "facts" to "prove" how I had been hacked, then worked up to selling me a "Microsoft Advanced Sonic Wall" antivirus contract - for only $6899.99.  I had to finally hang up on him, because he argued every caution I mentiioned

I called back to Avangate, asked for a refund of my mooney. After much argument, the woman said I would get a refund - MINUS $150 for 'set-up fee.'

I told her I had contacted my credit card co. to dispute the charge. She said "In that case, I cannot give you a refund. It will go to our legal dept."

Every rep I was transferred to spoke loudly & rapidly in a heavy Mid. Eastern acccent.