Complaint Review: Avanti Renewal

 Avanti is a huge rip off! Ordered online a sample trial size skin cream and eye cream, that were offered free! Then you go further and you have to pay shipping and handling only. Then come to find out they charge you S & H for each product separately which totals over $12! And that's nothing compared to the fact that they were shipped together with absolutely no receipt, no paperwork stating it was a trial and you had to return these little bitty samples within 14 days or they charge you full price! You don't find out this information until you call after you get charged $85.97 and $89.97! You don't get more product, i.e. a full size bottle of each product either. And it gets better they'll send you the same trial size each and every month for those charges every month! They were very rude when I called! First they told me all they could do is cancel my account. I said I wanted to see what I signed or I was going to my bank and attorney. They said they could give me the website. I said that wasn't good enough. Rep offered 35% refund, then 50% refund. Spoke to a supervisor, same racket. Told her about the rep offers and that I was calling the attorney. She gave me the website, and eventually told me 75% refund was the best they can do. I took it to end the misery and rude negativity they were sucking me into! You truly feel as a consumer you can never trust anyone or anything!