Avas Flowers Ava's Flowers Kept over $18 when I cancelled my order 10 minutes after placing it! Mahwah NJ 07430 NJ
I cancelled on 11.13.2019 10 minutes after placing the order. I called to confirm that they would deliver same day and discovered that despite there being no indication of this during the order process that they were not going to deliver same day.
I told them to cancel the order and all evidence suggests that they did not cancel it. Additionally they did not deliver the order on 11.13.2019, nor did they deliver it on 11.14.2019 and still have not delivered it on 11.15.2019. On 11.16.19 they issued a patial refund, they kept over $18 for no reason.
Stay away from these people. Total Scam!
1 Updates & Rebuttals
Eddie
Saint Louis,Missouri,
United States
Ava's Flowers
#2Consumer Comment
Sat, October 10, 2020
I had the exact experience. You must fight back! My situation happened yesterday, so when I called customer service, I didn't stop until I spoke to a manager and demanded a FULL refund. You must continue to reach out to them, but speak to someone who can authorize you a full refund. They tried to put me in a continuous phone loop of operators, but I held fast. I strongly recommend that you not be satisfied with a partial refund.