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  • Report:  #1206591

Complaint Review: AVAS FLOWERS

AVAS FLOWERS Did not deliver flowers...... Internet

  • Reported By:
    Ticked Off EX-Customer — Batesville Mississippi
  • Submitted:
    Wed, February 04, 2015
  • Updated:
    Wed, February 04, 2015

 I ordered flowers from AVAS FLOWERS 3 weeks prior to our anniversary of February 3rd.  The flowers were paid for but they were not delivered.  I can understand errors being made.. but when they have the automated answering service that keeps you going in circles without ever being able to speak to a customer service representative, indicates they are dodging unhappy customers.  I even called and selected the option to place a new order.  Magically, I was talking to a live person.  However when this person found out I was calling to complain... they became an answering service and I'd have to call back.

I sent emails asking for an answer why the order wasn't delivered.  I received one email back saying the order was "IN TRANSIT".   This was at 11:30 PM on the day it was to be delivered.

This company should be shut down and fined heavily... they can afford it, I'm sure after ripping off so many people.

 

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